Shipping policy

Shipping Policy

Vintage Lather Soap Co.

At Vintage Lather Soap Co., each order is prepared with care to ensure your products arrive safely and beautifully.

Processing Time

All orders are processed within 2–5 business days. As many of our products are handcrafted in small batches, processing times may vary slightly during busy seasons or promotions.

Shipping Rates

Shipping rates are calculated at checkout based on your location, order size, and selected shipping method.

Shipping Locations

We currently ship within Canada. If you are interested in international shipping, please contact us prior to placing your order.

Delivery Timeframes

Delivery times are estimated by the carrier and are not guaranteed. Vintage Lather Soap Co. is not responsible for delays caused by the shipping carrier, weather conditions, or incorrect address information.

Order Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.

Damaged or Lost Packages

If your order arrives damaged, please contact us within 14 days of delivery with photos of the packaging and products so we can assist you. Once an order has been shipped, Vintage Lather Soap Co. is not responsible for lost or stolen packages.

Contact

If you have any questions about shipping, please contact us through our website or email before placing your order.