Refund policy

Refund & Returns Policy

Due to the handmade and personal-care nature of our products, all sales are final for hygiene and safety reasons.

However, we will gladly offer a replacement or store credit if:

  • Your order arrives damaged

  • You receive the incorrect item

  • There is a manufacturer defect

Requests must be submitted within 14 days of delivery with photos of the issue.

We do not accept returns on:

  • Opened or used products

  • Custom orders

  • Sale or clearance items

Shipping costs are non-refundable

Product Allergy & Sensitivity Disclaimer

Vintage Lather Soap Co. products are made using natural ingredients, essential oils, botanicals, and nut-derived oils. Even natural products can cause sensitivities.

By purchasing from Vintage Lather Soap Co., you acknowledge that:

  • You are responsible for reviewing all ingredients before use

  • You will perform a patch test prior to full application

  • You assume all responsibility for any allergic reaction, sensitivity, or misuse

Vintage Lather Soap Co. is not liable for individual skin reactions.

If you are pregnant, nursing, have a medical condition, or are under medical care, consult your healthcare provider before using products containing essential oils.