Refund policy
Refund & Returns Policy
Due to the handmade and personal-care nature of our products, all sales are final for hygiene and safety reasons.
However, we will gladly offer a replacement or store credit if:
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Your order arrives damaged
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You receive the incorrect item
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There is a manufacturer defect
Requests must be submitted within 14 days of delivery with photos of the issue.
We do not accept returns on:
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Opened or used products
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Custom orders
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Sale or clearance items
Shipping costs are non-refundable
Product Allergy & Sensitivity Disclaimer
Vintage Lather Soap Co. products are made using natural ingredients, essential oils, botanicals, and nut-derived oils. Even natural products can cause sensitivities.
By purchasing from Vintage Lather Soap Co., you acknowledge that:
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You are responsible for reviewing all ingredients before use
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You will perform a patch test prior to full application
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You assume all responsibility for any allergic reaction, sensitivity, or misuse
Vintage Lather Soap Co. is not liable for individual skin reactions.
If you are pregnant, nursing, have a medical condition, or are under medical care, consult your healthcare provider before using products containing essential oils.